Online Payment Methods
Payment Methods and Processes at Median Netherlands
Online Payments
Available Payment Methods
| Payment Method | Description |
|---|---|
| iDEAL | Dutch online banking payment solution |
| PayPal | Digital wallet for fast payments |
| Credit Cards | Visa, Mastercard, American Express |
| MediaMarkt Gift Cards | Redeemable online with certain restrictions |
| Click to Pay (Mastercard) | One-click checkout with secure credentials |
| Klarna "Pay Later" | Pay after receiving goods, subject to approval |
Checkout Process
- Select products and proceed to checkout
- System displays available payment options based on eligibility
- Choose preferred payment method and complete transaction
Eligibility and Restrictions
- Not all payment methods are available for every order
- Availability is determined by basket value, product category, delivery method, customer profile, transaction history, and device used
- Gift cards cannot be used for certain marketplace products
- Gift cards are not redeemable for cash and may have usage restrictions outside the Netherlands
- Klarna "Pay Later" availability depends on order value, customer profile, payment history, and Klarna’s risk assessment
Gift Cards
- Redeemable online or in-store by entering the relevant code at checkout
- Remaining balance can be used for future purchases
- Cannot be used to pay for certain marketplace products
- Not redeemable for cash
- Usage outside the Netherlands may be restricted
Klarna
- "Pay Later" option allows customers to receive items first and settle the invoice within a defined period
- Availability depends on Klarna’s independent approval process
- Approval is not guaranteed and may vary per transaction
- All Klarna terms, payment deadlines, and potential fees are governed by Klarna’s own conditions
In-Store Payments
- Customers can complete payment at the physical MediaMarkt location upon collection
- Payment methods include debit or credit card, cash, and MediaMarkt gift cards
Refunds
- Refund processing follows the original payment method wherever possible
- Payments made via iDEAL are typically refunded to the originating bank account within several working days
- PayPal payments are returned to the PayPal wallet
- Credit card transactions are refunded back to the original card used
- Klarna purchases are handled through Klarna’s platform
- Gift card payments are generally refunded to a new gift card balance
- In-store cash refunds are processed according to store policy and may be immediate
Business Payments
- Business customers may have access to alternative payment arrangements such as invoice-based billing or corporate account structures
- Invoice payment is generally not available within the standard consumer webshop
- Companies purchasing on behalf of an organisation are encouraged to contact the MediaMarkt Business support team for guidance on billing options
Security
- MediaMarkt applies secure processing standards to protect customer data
- Transactions are handled via encrypted connections and compliant payment service providers
- Fraud monitoring, authentication checks, and provider validation processes may influence transaction approval outcomes
FAQ
- Q: Can I use a foreign-issued credit card? A: Yes, subject to provider validation and fraud screening control.
- Q: How can I check my gift card balance? A: Online or in-store.
- Q: What should I do if my gift card does not function correctly? A: Contact customer support for validation and troubleshooting.
- Q: Are there any long-term instalment financing options available? A: No, MediaMarkt Netherlands does not generally offer this as a standard consumer option.