About Media Markt

Your No. 1 Consumer Electronics Destination

Founded in 1979, MediaMarkt has grown into Germany’s and Europe’s leading consumer electronics retailer. From the very beginning, the company has been driven by a passion for innovation—constantly discovering new technologies and making everyday life easier for millions of customers.

At its core, MediaMarkt is about inspiration. Whether through its extensive range of branded products at consistently competitive prices, expert in-store advice, or its seamless digital experience, the brand continues to set the standard for modern electronics retail. As part of Ceconomy AG, MediaMarkt combines scale, expertise, and innovation to deliver a truly omnichannel experience.

Inspiring Millions, Every Day

MediaMarkt’s success lies in its ability to meet customers wherever they are—online, in-store, or on mobile. With around 270 stores across Germany and a 24/7 online presence, the brand ensures accessibility at all times.

Every day, MediaMarkt delivers impact at scale:

• Around 47,000 orders processed daily
• Over 18,000 packages shipped
• More than 12,000 Click & Collect orders, often ready within 30 minutes

This combination of physical presence and digital convenience makes MediaMarkt a trusted and reliable partner for technology purchases.

A Seamless Omnichannel Experience

MediaMarkt is a true omnichannel leader, blending physical retail with digital innovation. Customers can explore products in-store, purchase online, or use flexible services like Click & Collect—all designed to fit seamlessly into their lifestyle.

Flagship “Lighthouse” stores, such as the Tech Village in Berlin’s Alexanderplatz, showcase the future of retail—offering immersive, hands-on technology experiences across thousands of square metres.

Services That Go Beyond the Purchase

MediaMarkt doesn’t just sell technology—it ensures customers get the most from it. With a comprehensive “all-round carefree package,” the company offers:

• Device setup for smartphones, TVs, laptops, and tablets
• Installation and connection services for home appliances
• In-home technical support through expert partnerships

These services are designed to remove complexity and provide confidence with every purchase.

Loyalty That Rewards Customers

Through the innovative myMediaMarkt programme, the brand strengthens its relationship with customers by offering real value and personalised benefits.

With millions of members, the programme includes:

• Interest-free shopping options
• Price guarantees
• Extended return periods
• Exclusive deals and rewards
• Digital receipts for convenience

Driving Sustainability Forward

MediaMarkt is committed to making technology more sustainable. Through its BetterWay initiative, the company promotes environmentally conscious choices and circular economy practices.

Key efforts include:

• Nearly 1,000 BetterWay-labelled products
• Tens of thousands of repairs each month to extend product life
• Reduction of packaging waste and CO₂ emissions
• 100% renewable electricity used in its stores

This commitment helps customers enjoy technology responsibly while reducing environmental impact.

Putting People First

At MediaMarkt, people are at the centre of everything—customers and employees alike. With around 21,000 employees in Germany, the company invests heavily in talent development, including apprenticeships and dual study programmes.

Each year, MediaMarkt supports hundreds of thousands of customers in finding the right technology solutions, backed by knowledgeable teams and a strong service culture.

Our Vision

MediaMarkt continues to redefine consumer electronics retail by combining innovation, accessibility, and trust. By seamlessly connecting physical and digital experiences, and by continuously evolving its services and sustainability efforts, MediaMarkt remains the go-to destination for technology across Europe.