ALDI US Employee FAQs

If you are unable to attend work due to illness or another reason, please follow these store-specific steps to report your absence:

Phoenix, Arizona: Notify your Store Manager at least 2 hours before your shift starts. Log your absence in the ALDI Employee Self-Service (ESS) portal to ensure proper documentation. Be sure to provide the reason for your absence in both your manager notification and portal update.
Chicago, Illinois: Report your absence to your Store Manager as early as possible, ideally 2 hours before your scheduled shift. Record the absence in the ESS portal with the reason for the absence.

For further assistance or questions, please contact your store manager or the HR department.

If you notice a discrepancy in your paycheck, follow these steps based on your location:

ALDI Store Locations

Phoenix, Arizona: Payroll inquiries are handled by the Southwest Payroll Team. Employees can review their payslip in the HR portal and submit an official inquiry if corrections are needed. Urgent concerns should be directed to the Payroll Support Line at [contact details].
Chicago, Illinois: The Midwest Payroll Team manages payroll for this region. Employees experiencing paycheck errors should log into the ESS portal to verify their hours and deductions before submitting a support request.

For further payroll assistance, employees can also speak with their store manager or contact HR directly.

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If you encounter any issues with store equipment or maintenance, follow these steps:

Phoenix, Arizona: Report the issue directly to your Store Manager, who will log the issue with the maintenance team. If necessary, the issue will be escalated through the proper channels for resolution.
Chicago, Illinois: Inform your Store Manager immediately about the issue. The Store Manager will address the situation and escalate it to the maintenance team if needed.

If you need further assistance, please contact your store manager or HR.