About Lloyds
About Lloyds Bank
Lloyds Bank is one of the United Kingdom’s leading financial institutions, with a history spanning over 250 years. As part of Lloyds Banking Group, we support millions of customers across the UK—helping individuals, businesses, and communities manage their finances and plan for the future.
Our purpose
Our purpose is to help Britain prosper. We do this by making banking simple, accessible, and reliable, supporting customers through everyday financial needs as well as life’s bigger moments.
Modern banking
We are continually evolving to meet the changing needs of our customers. This includes enhancing our digital services, improving our mobile and online banking experience, and modernising how we communicate—making it easier and more intuitive to bank with us.
Customers can manage their accounts through a range of channels, including our mobile app, online banking, over the phone, or in branch. We also offer co-servicing, allowing customers to manage accounts held with Lloyds, Halifax, and Bank of Scotland in one place.
Our products and services
We offer a wide range of financial products and services, including:
- Current accounts and savings
- Credit cards and loans
- Mortgages and car finance
- Insurance products
- Investments, pensions, and wealth management
These services are designed to support customers at every stage of their financial journey.
Supporting communities
We are committed to making a positive impact beyond banking. Through Lloyds Bank Foundations, we support charities and local organisations across the UK with funding, guidance, and volunteering.
We also work with partners such as British Cycling to promote healthier, more inclusive communities, and support initiatives like Crisis to help tackle homelessness.
Inclusion and accessibility
We aim to serve all customers fairly and inclusively. We provide support for a wide range of accessibility needs, ensuring customers can bank in a way that works for them—whether online, by phone, or in person.
Sustainability
We are committed to supporting a more sustainable future. This includes helping customers and businesses transition towards lower-carbon solutions and offering products that support more sustainable choices.
Regulation
Lloyds Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.