About Covéa Insurance

Who We Are

Our purpose is simple: to help protect people against the worst happening, and to put it right if it does. This mission drives our daily operations and informs every aspect of our business. We are dedicated to getting things right, not only for our customers but also for our employees and the industry as a whole.

At Covéa Insurance, we provide insurance coverage through a network of brokers and intermediaries, ensuring that customers receive expert guidance tailored to their specific requirements. Our Executive Team brings a wealth of experience in the insurance sector, committed to building a strong UK business focused on long-term sustainable growth.

Corporate and Social Responsibility

Covéa Insurance is dedicated to acting responsibly and ethically, making a positive impact on the communities we serve. We believe that our corporate social responsibility initiatives are essential to fostering trust and enhancing relationships with our stakeholders.

Personal Lines

• Home Insurance: Comprehensive coverage for homeowners, tenants, and landlords.
• Motor Insurance: Policies designed for private car owners, including comprehensive and third-party options.
• High Net Worth Insurance: Specialist coverage for high-value assets, ensuring peace of mind for clients with unique insurance needs.

Commercial Lines

We provide a variety of commercial insurance products specifically designed for small to medium-sized businesses, allowing for tailored coverage that meets the specific needs of each client.

Life & Protection Products

Our life and protection offerings safeguard the financial futures of our customers and their families, ensuring they have the right protection in place.

Services

In addition to our insurance products, we offer end-to-end business processing services tailored for financial institutions and retail brands. These services are designed to enhance operational efficiency and can be customised to meet the unique business needs of our clients.

Claims Overview

• Our claims teams are recognised for their commitment to exceptional customer service, having won numerous awards for their achievements.
• Our Home, Motor, and Commercial claims teams are accredited by the Institute of Customer Service, ensuring that customers are in safe hands when making a claim.

How to Report Your Claim

If you need to make a claim, our UK-based claims teams are on hand to provide a first-class service around the clock. From reporting the claim to settlement, our professional claims handlers will ensure that your claim is settled quickly and efficiently.

To make a claim, find your product in the table below, call the number shown, or click through for more details. For household or residential property claims, you’ll find a link to an online claims form.

Claim Contacts:

Our Promise to You

• 24/7 Helpline: A UK-based helpline available round-the-clock for personal lines.
• Proactive Claims Management: We strive to avoid unnecessary delays and simplify the claims process for our customers.
• Fair Treatment: We are committed to treating our customers fairly and improving their claims experience continuously.
• Robust Procedures: We maintain strong procedures to manage claims in case of major incidents or weather events.

If you need further advice, check out our customer guides for tips on preventing additional damage or issues.

Rewards & Benefits

Learn about the benefits available to our employees and how we support their professional growth.

Diversity and Inclusion

We aspire to create a diverse and inclusive workplace where talent can thrive. Our commitment to diversity informs our hiring practices and workplace culture.

Graduates & Apprentices

We offer career opportunities that provide valuable skills, build knowledge, and enhance confidence for those just starting their careers.

To explore current vacancies or learn more about life at Covéa, check back regularly for updates.