About Connect Health
Connect Health is the UK’s largest independent provider of community healthcare, specializing in a range of services including mental health, rehabilitation, musculoskeletal (MSK) care, chronic pain, long COVID, First Contact Practitioners (FCP), and rheumatology. Serving over 400,000 NHS patients annually across 22 Integrated Care Boards (ICBs), we are committed to delivering high-quality, patient-centered care that improves outcomes for patients while reducing inefficiencies in the healthcare system.
Our Story
Founded in 1989 by Andrew Walton, Connect Health was established with the vision to improve musculoskeletal care within communities, ensuring patients receive consistently excellent clinical quality. Since then, Connect Health has expanded its services, all while maintaining a focus on better outcomes for patients, the NHS, and the healthcare system as a whole.
Our Credentials
- Outsourced Clinical Services Framework: Accredited by NHS Shared Business Services, Connect Health provides services like orthopaedics (triage and waiting list reduction), physiotherapy, and pain management across the UK.
- Care Quality Commission (CQC): Rated “Outstanding” in the well-led domain and “Good” overall by the CQC following a 2023 inspection.
- Health Systems Support Framework (HSSF): Connect Health offers services in “Patient Empowerment and Activation” and “Transformation and Change” under the NHS England Health Systems Support Framework.
- ISO9001 Certification: Certified for quality systems, ensuring better customer satisfaction and continual improvement.
- ISO 27001 Certification: Demonstrates our commitment to information security management.
- Cyber Essentials Certification: Safeguards against common cyber threats and ensures robust cybersecurity practices.
- NHS Workforce Alliance Clinical Staffing Framework: Enables easy procurement of medical and healthcare staff with unmatched expertise from our specialist staff.
- Disability Confident Committed: Committed to recruiting, retaining, and developing disabled individuals within our workforce.
- Independent Healthcare Providers Network: An active member, with our founder Andrew Walton serving on the board, ensuring we are at the forefront of healthcare innovation.
Awards
Connect Health is proud of its numerous awards, reflecting our commitment to excellence in healthcare:
- North East HR&D Awards 2024
- HSJ Partnership Awards 2024 & 2021
- Laing Buisson Awards 2021
- Building Better Healthcare Awards 2021
- CIPD People Management Awards 2020 & 2021
- HR Excellence Awards
- Dynamites Awards 2021
- Better Health at Work Award
At Connect Health, our mission is to deliver the highest standards of care in community healthcare, ensuring patients receive the right treatment, while driving efficiency and value across the healthcare system.