Deutsche Bank FAQs

How can I reset my corporate online banking password?

You can reset your password instantly via the login page’s “Forgot Password” link or contact your Relationship Manager for assistance.

How do I order additional corporate cards?

You can request additional Deutsche Bank corporate cards by logging into your Deutsche Business Banking Portal and reviewing the “Prices and Services for Corporate Clients” section. Additional annual fees typically apply:

• For Standard Business Direct Card: There is an approximate additional cost of €24 per year to add

• For Credit Business Card: Options range from €29 to €79 per year, depending on the package and spending limits.

Please note that fees are subject to change. 

How do I add an authorised user to my Deutsche Bank corporate online banking account? (Step-by-step)

1. 1. Log in to your Deutsche Bank corporate online banking portal.

   2. Access the “User Management” or “Administration” section within the portal.

   3. Select the option to add a new user or “Create User.”

   4. Enter the new user’s details, including full name, job title, contact information, and assigned permissions/roles.

   5. Choose the authentication method for the new user (e.g., digital ID, smartcard, or Digipass token).

   6. Submit the request for approval, which may require authorisation from authorised signatories per your company’s policy.

   7. Once approved, the new user will receive instructions to activate their access and authenticate their device.

   8. Confirm the user can successfully log in and perform assigned functions.